At Riwaat, we strive to provide you with the best possible shopping experience. If you are not completely satisfied with your purchase, we're here to help.

Shipping:

We aim to dispatch your order within 48 hours of confirmation. Delivery times can vary depending on your location and our shipping partner, Shipway. We strive to deliver orders within 4 to 7 business days, excluding public holidays.

Returns:

You have [3] days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges:

If you need to exchange an item for a different size or color, please contact us within [3] days of receiving your order. We will do our best to accommodate your request, subject to product availability.

Return Shipping:

To return your product, please [contact our customer support team/contact us for return instructions]. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [customer support email/phone]. We will work with you to resolve the issue promptly.

Final Sale Items:

Please note that certain items are marked as "Final Sale" and are not eligible for return or exchange.

Contact Us:

If you have any questions about our return policy, please contact us on given details over the contact page.